Shipping policy
Shipping Policy
Last updated: October 28, 2026
At CEFATU, we aim to deliver your order as smoothly and efficiently as possible. Please review our shipping policy below for information about order processing, delivery times, and tracking.
1. Order Processing
Orders are processed within 1–2 business days after purchase. Business days exclude weekends and applicable holidays.
During periods of high order volume, processing may take slightly longer. We appreciate your patience.
2. Shipping and Delivery Times
Standard shipping typically takes 5–12 business days, depending on your location and carrier conditions.
Delivery times are estimates and are not guaranteed. Actual delivery may vary due to factors outside our control, including weather, customs inspections, and carrier delays.
3. Order Tracking
All orders include tracking. Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Please allow some time for tracking information to become available after the carrier receives your package.
4. Shipping Delays
Although we do our best to ensure timely delivery, delays may occur due to severe weather, customs processing, carrier disruptions, or other circumstances beyond our control.
CEFATU cannot guarantee delivery by a specific date. We appreciate your understanding and patience if your order is delayed.
5. Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order.
CEFATU is not responsible for packages lost, misdelivered, or delayed due to an incorrect or incomplete address provided at checkout. If you notice an address error, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.
6. Contact Us
If you have questions about shipping or your order, please contact us through the customer service information provided on our website.
Thank you for choosing CEFATU.
